Avoiding Fraud and Scams
You may be the victim of a scam if someone claiming to be from the Census Bureau asks you for certain information.
Avoiding Scams Online
Phishing is a criminal act in which someone tries to get your information by pretending to be an entity that you trust. Phishing emails often direct you to a website that looks real but is fake and may be infected with malware.
It is important to know that the Census Bureau will not send unsolicited emails to request your participation in the 2020 Census.
If you get an email that you think is fradulent:
- Do not reply, do not click on any links, and do not open any attachments
- Forward the e-mail or website URL to the Census Bureau at email@example.com
- Delete the message
Staying Safe at Home
If someone visits your home to collect a response for the 2020 Census, you can do the following to verify their identity:
- First, check to make sure that they have a valid ID badge, with their photograph, a U.S. Department of Commerce watermark, and an expiration date.
- If you still have questions about their identity, you can call 800-923-8282 to speak with a Census Bureau representative. If it's determined that the visitor who came to your door does not work for the Census Bureau, contact your local police department.
Remember: U.S. Census Bureau employees won't be upset when you ask to verify their identities before answering their questions.